Testimonials
Exceptional Experience with Frank Marte and Said Haider I recently had the most pleasant experience at this BMW dealership, thanks to Frank Marte and Said Haider. Frank, the client advisor, was beyond helpful. Knowing I was driving in from an hour away, he started the process over email and phone, ensuring everything would be quick and easy upon my arrival. Frank went above and beyond to help me find the exact car I was looking for, carefully listening to my preferences and needs. He negotiated the best price for me with complete transparency, which was incredibly reassuring. The sales staff were the friendliest and most professional I have ever encountered. From the moment I walked in, I was treated with utmost respect and courtesy. Said Haider, the after sales and compliance manager, was also very professional and to the point. They didn’t waste my time or pressure me into buying unnecessary packages. Their respectfulness and helpfulness were truly remarkable. The entire process was smooth and efficient. Frank ensured that all paperwork was ready, and I didn't have to wait long at all. I appreciated how they valued my time and made the whole experience hassle-free. The dealership was clean, well-organized, and had a welcoming atmosphere that made me feel comfortable and valued as a customer. I am still in awe of the experience I had. In all my years of leasing vehicles, this was by far the most pleasant of them all. The level of customer service and professionalism exceeded my expectations. I will definitely be back for my next lease and will highly recommend this dealership to all my friends and family. The way they do business is definitely worth the ride. Thank you, Frank and Said, for making this such a memorable and positive experience!
My family was in town from Colombia. I wanted to get my soon to be father-in-law a gift since he LOVES all things BMW. Entered the main showroom and was greeted well, and get welcomed. Thankful for a great staff here. Special shoutout to Luis in the Parts Department and Boutique. He helped me pick out gifts that my family loved.
I have purchased 2 minis here and have only serviced my cars with them. I have always received outstanding service. Jorge Ghiggia has helped me many times over the years and provides nothing but exceptional service. It’s a pleasure working with him! My countryman has driven across country twice and it rides perfectly!!
Ray Catena BMW made the routine servicing of my car as easy as possible. Jorge Ghiggia was helpful from the moment he met me in their garage and he and the service department ran the process smoothly at all points (with no extra cost), including providing a free ride to work and a free pick-up at my office when my car was ready. Thank you.
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I would recommend any close friend or family member to BMW of Westchester. I purchased a 2021 X1 this week and the process went as smooth as possible all thanks to David Oaks! From start to finish he was so helpful and overall extremely informative. I had lots of questions, as this was my first time purchasing a BMW and he was so kind and happy to help! He went above and beyond to ensure I had a stress free experience, I cannot thank him enough. This was by far the best experience I have ever had at any dealership. Each one of their staff was so kind and professional.